Job Summary
As an Implementation Technician, you will play a pivotal role in deploying and configuring telecommunications solutions for our clients. Your primary responsibility will be to ensure the successful installation and integration of our products and services at customer sites. You will work closely with our engineering teams to understand project requirements and provide technical expertise throughout the implementation process. An implementation technician should possess strong problem-solving abilities, excellent communication skills, and a thorough understanding of telecommunications equipment and technologies.
Core Competencies
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Communication
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Energy
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Teamwork
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Quality Orientation
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Problem Solving
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Accountability and Dependability
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Operating Equipment
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Ethics and Integrity
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Project Management
Job Duties
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Provide support on various implementation projects.
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Structured cabling and labelling as per customer standard.
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Run fibre and labelling as per customer standard.
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Install and label equipment as per design and customer standard.
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Organize equipment as per project requirements.
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Understand technical requirements as outlined in design packages.
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Collaborate with colleagues to implement and activate design packages.
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Gather and update data for as built documentation.
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Ability to write, read and comprehend technical documents and apply the information.
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Create work tickets using customer application.
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Troubleshoot issues encountered during the implementation phase.
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Accept and integrate on the job feedback.
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Perform site surveys prior to design phase in order to gather complete and accurate documentation.
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Complete work on time, on scope and within budget to ensure company objectives are met.
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Learn to adapt to new standards in a changing customer environment.
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Update records when tasks or projects are completed.
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Attend meetings with MLT’s Telecom Services Business Unit.
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Ensure that communication with clients and peers is done in a professional manner.
Requirements
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Grade 12 High School diploma
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Valid Class 5 driver’s license
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Good level of physical fitness as heavy lifting is required.
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Proficiency with basic Microsoft Office Applications (Outlook, Word, Excel)
Technical skills in the following would be an asset
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AC power knowledge
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DC power knowledge
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CATV
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HFC
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Optical nodes
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Optical Transmitter and Receivers
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RFoG and GPON
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Radio RF spectrum
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Active and Passive RF devices
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IP Video Technology
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SONET
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WDM Transport
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DOCSIS 3.1
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Wireless Technology- LTE, 3G, 4G, 5G
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Small cell technology
Other Assets:
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Experience with digital signal and electronic communication standards
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Experience with telecommunication topology standards
Working Conditions
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Manual labor, moving around throughout the day
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Manual dexterity required to use a laptop and peripherals
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Travel will be required within NB and possibly other provinces
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Work outside the 8am – 5pm workday when required